Returns & Exchanges
At MoFit Home, we want you to be completely satisfied with your purchase. If your new furniture doesn't perfectly fit your space, you can initiate a return or exchange within 30 days of delivery for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Contact our support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Item
Carefully disassemble and repackage the item in its original shipping materials to ensure it remains protected during transit and qualifies for a full refund.
- 3.Schedule Pickup
Once your request is approved, we will coordinate with our specialized white-glove logistics partners to schedule a convenient time to collect the furniture from your home.
- 4.Receive Your Refund
After our warehouse team inspects the returned item to confirm it is in original condition, we will process your refund back to your original payment method within 5-7 business days.